Request a Refund
Submit your refund request below and our team will review it within 1 business day.
Refund Eligibility at a Glance
| Cancellation Timeframe | Service Fee Refund |
|---|---|
| Within 1 hour of payment | 100% |
| After 1 hour — before submission to Thai Immigration | 50% |
| After submission to Thai Immigration | 0% |
The Thailand Digital Arrival Card itself is FREE on the official Thai government website — we charge only a service fee for completing and submitting your application.
For full details, see our Refund Policy.
Refund Request Form
Please fill in the details below. All fields marked with * are required.
Prefer email? You can also request a refund by emailing contact@visaportal.online with your application reference number and reason for the request.